Refund Policy

1. Refund Eligibility

1.1 Product Refunds:

  • We offer refunds for products purchased directly from Atlantian Crown within 30 days of the purchase date. To be eligible for a refund, the product must be in its original condition, unused, and in the original packaging.

1.2 Service Refunds:

  • Service refunds are considered on a case-by-case basis. If you are dissatisfied with a service provided by Atlantian Crown, please contact our customer support team within 30 days of the service delivery date.

2. How to Initiate a Refund

2.1 Products:

  • To initiate a product refund, please contact our customer support team at [support@atlantiancrown.com]. Provide your order number and a brief explanation of the reason for the refund request. Our team will guide you through the return process.

2.2 Services:

  • For service refund inquiries, contact our customer support team at [support@atlantiancrown.com]. Include details about the service, the date of purchase, and the reason for the refund request. Our team will review your request and respond promptly.

3. Refund Processing

3.1 Products:

  • Once your returned product is received and inspected, we will send you an email notification. If the return is approved, the refund will be processed to your original method of payment within [X] business days.

3.2 Services:

  • Service refund processing times may vary. Our team will communicate with you regarding the status of your refund request. If approved, the refund will be processed to your original method of payment.

4. Non-Refundable Items

4.1 Digital Products:

  • Digital products, including downloadable software or digital services, are generally non-refundable.

4.2 Gift Cards:

  • Gift cards are non-refundable.

5. Contact Information

For any questions or concerns regarding our refund policy, please contact our customer support team at [support@atlantiancrown.com].

6. Policy Changes

Atlantian Crown reserves the right to modify this refund policy at any time. Any changes will be effective immediately upon posting the updated policy on our website.

By making a purchase from Atlantian Crown, you acknowledge that you have read, understood, and agreed to this refund policy.

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